I have been sitting in the creve coeur branch for 45 min waiting to be helped. Meanwhile the girls behind the counter are chatting about everything under the sun. Apparently, there is only one worker who is able to do anything above and beyond a typical deposit/withdraw. I have watched the girls behind the counter turn away multiple customers because of this one guy being busy. The specialist is opening up an account for a new customer. Meanwhile all I want to do is withdraw all my money and switch banks after this experience. I highly suggest corporate rethink their customer service model.
Excellent customer service! Extremely friendly face, and they knew my name after visiting once. My CD rate was 3x higher than my CD rate with Morgan Stanley, so we are a great fit together! Thank you for opening up in Des Peres, you all are wonderful!
Great Southern Bank is a US Bank based in Des Peres, Missouri. Great Southern Bank is located at 11698 Manchester Rd, Des Peres, MO 63131, USA.
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